We are looking for:

Social Media Account Manager

Loops Integrated is an award-winning creative-led integrated marketing agency. The company has operations in Sri Lanka, Qatar and Australia. Our clients include brands from around the world; multinational and local; across a multitude of industries. For more information, visit www.loopsintegrated.com

We are looking for a proactive and growth-driven Social Media Account Manager to manage client accounts, lead content strategy, and drive measurable results across digital platforms. This role acts as the main point of contact for clients, ensuring smooth communication, clear execution, and consistent performance across all campaigns.

You will be responsible for aligning internal teams, executing high-performing strategies, and continuously optimizing for growth using both creative thinking and AI-powered tools.

Key Responsibilities:

Client Management & Communication

Act as the primary point of contact for all client communications.
Understand client goals and translate them into actionable strategies.
Maintain strong, professional relationships with clients.
Present strategies, campaign ideas, and monthly plans for approval.

Content Strategy & Planning

Plan and develop monthly content calendars for all social media platforms.
Ensure content aligns with brand positioning and growth objectives.
Identify trends and opportunities to keep clients ahead of competitors.

Execution & Team Coordination

Work closely with design, content, influencer, and paid media teams.
Ensure all teams are aligned and executing according to strategy.
Manage timelines and ensure timely delivery of all outputs.

Campaign Strategy & Growth

Plan and execute high-impact campaigns that drive engagement, leads, and conversions.
Continuously optimize performance to outperform competitors.
Identify upsell opportunities and pitch new ideas to maximize client revenue.

Performance Tracking & Reporting

Monitor key performance metrics across platforms.
Provide clear, data-driven reports and insights to clients.
Take ownership of results and continuously improve performance.

AI & Automation

Leverage AI tools to improve efficiency, content creation, and reporting.
Build and implement automations to streamline workflows.
Stay updated with the latest AI trends and apply them to client growth.

Requirements:

2–3+ years of experience in digital marketing / social media management.
Proven experience managing multiple client accounts (preferably large brands).
Strong understanding of content strategy, paid media, and influencer marketing.
Excellent English communication skills (written & spoken).
Good Sinhala communication skills.
Highly organized, responsible, and proactive.
Strong understanding of current digital trends and platform updates.
Tech-savvy with the ability to quickly adapt to new tools and platforms.

Qualifications (Preferred but Not Mandatory)

CIM / SLIM qualification or equivalent in Marketing.
Any additional certifications in digital marketing or AI tools.

What We’re Looking For

A growth-focused mindset – someone who treats client success as their own.
A person who takes ownership and delivers top-tier results consistently.
Someone who can think strategically, execute efficiently, and communicate clearly.
A professional who is punctual, detail-oriented, and reliable.

If you think you have what it takes, send us your CV + portfolio using the below form.